Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer standard shipping across the United Arab Emirates. Shipping fees are calculated at checkout based on your location and order size.
Estimated delivery time: 1–3 business days.
International Shipping
Currently, we do not offer international shipping. We are working on expanding our services, so stay tuned for future updates.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp (if provided). Please allow 24 hours for the tracking information to become available.
Shipping Delays
Although we strive for timely deliveries, unforeseen circumstances such as weather, logistics delays, or high volume of orders may cause delays. We appreciate your patience and understanding.
Delivery Issues
If your order arrives damaged, or if you do not receive it within the expected time frame, please contact our support team at info@magicglowuae.com or +971 502 749 224 within 48 hours so we can assist you promptly.